Refund and Returns Policy
Our return and refund policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your painting must be reported within 30 days of delivery, and it must have a defect, damage, or flaw upon arrival (due to transit or our error). If the painting is in good condition without any defects, returns or exchanges due to a change of mind will not be accepted.
The painting must also be in its original packaging and condition.
Non-returnable items:
- Paintings that have been used, altered, or damaged after delivery due to customer mishandling.
- Any painting that is returned more than 30 days after delivery.
To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.